Policies

Terms of Service

The terms that apply when you use our website, book a session, or make a purchase.

Last updated: 27 June 2026

1. Acceptance

By accessing this website or purchasing our products and services, you agree to these Terms of Service. If you do not agree, please do not use the site.

2. About us

Health Culture Consulting is a South African wellness practice founded by Busisiwe Mzandolo, offering mental health therapy, corporate wellness programmes, publishing, events, and community initiatives.

3. Services and products

  • We provide therapy, corporate wellness services, books, digital resources, and event access.
  • All prices are listed in South African Rand (ZAR) and include VAT where applicable.
  • We reserve the right to change pricing, product availability, and service offerings at any time.

4. Orders and payments

  • Payments are processed securely by Yoco Payments (Pty) Ltd. We do not store your card details.
  • An order is only confirmed once payment has been successfully authorised.
  • We may cancel or refuse an order if we suspect fraud, if stock is unavailable, or if a pricing error occurred.

5. Shipping and delivery

Physical goods are shipped to South African addresses within 3–7 business days of order confirmation. Delivery timelines and costs are shown at checkout.

6. Refunds and cancellations

Please see our Refund & Returns Policy for full details.

7. Therapy disclaimer

Content on this website is educational and does not replace individual professional advice. In an emergency or crisis, contact SADAG on 0800 567 567 or your nearest emergency service.

8. Intellectual property

All content — text, images, logos, publications, and course material — is owned by Health Culture Consulting or its licensors and may not be reproduced without written permission.

9. Limitation of liability

To the extent permitted by South African law, Health Culture Consulting is not liable for indirect, incidental, or consequential loss arising from the use of this website or our services.

10. Governing law

These terms are governed by the laws of the Republic of South Africa.

11. Contact

Questions about these terms? Email hello@healthculture.co.za.